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For Rural Towns, Postal Service Cuts Could Mean A Loss Of Identity

Brookfield, Vt., residents fear that Postal Service changes will eventually lead to the closing of their small town post office. About 1,300 people live in Brookfield, according to 2010 U.S. Census figures.
Steve Zind
/
Vermont Public Radio
Brookfield, Vt., residents fear that Postal Service changes will eventually lead to the closing of their small town post office. About 1,300 people live in Brookfield, according to 2010 U.S. Census figures.

In rural Vermont, the U.S. Postal Service decision to discontinue Saturday letter delivery is yet another blow to an institution that's long been a fixture of village life.

Last year, the U.S. Postal Service abandoned plans to close thousands of small post offices, opting instead to cut hours. But there are fears the cuts will continue until the rural post office is no more.

Two highways lead to the village of Brookfield, Vt., but the pavement ends where the village begins.

For years, Brookfield residents have famously resisted any plan to improve the bumpy dirt road that serves as their main drag. But they recognize that the rest of the world is changing.

It's been a long time since cartoonist Ed Koren used the mail for work. There are now faster ways for him to get his drawings from Brookfield to his editors at The New Yorker magazine. But Koren still uses the village's tiny post office for personal correspondence.

Brookfield is one of more than 140 Vermont post offices facing cuts in retail hours. Some will operate as few as two hours daily.

Koren suspects that one day there won't be a local rural post office.

"If they curtail services, fewer people will come. Fewer people will use it and then the justification for getting rid of it altogether," he says.

Even without a post office, rural customers get their mail delivered, and online services make it possible to send packages from home.

But there's no general store in Brookfield, so the post office is part of the village's social life.

At an impromptu gathering there this week the consensus was that losing Saturday letter delivery isn't so bad.

Restaurant owner Lee Duberman says what hurts is the cumulative effect of ongoing reductions in hours and services.

"They've been cutting and cutting and cutting so I assume they're going to continue to cut. And, us, out here, we're feeling more and more cut off, I think," she says.

Like many people, Duberman uses the mail less than in the past. She pays bills and does a lot of her restaurant's business online.

That's not so easy for Vermonters still out of reach of broadband service or those like Bonnie Fallon who is concerned about online privacy.

"I am an old dinosaur and will not pay any bills online. You know, and I'm going to be left behind," she says. "I know that."

The village of Randolph Center is about eight miles from Brookfield. Most weekday mornings customers settle into rocking chairs at the back of Floyd's General Store to drink coffee and solve the world's problems.

The feeling here is that the cuts are necessary even if they lead to closing the post office. That's business, says Perry Armstrong.

"I think that change is here. If they gotta close it, they gotta close it," he says.

Later this month the postal service will reduce retail hours at the Randolph Center post office.

People often drop their packages at the general store for owner Al Floyd to walk over to the post office when it's open. Floyd thinks eventually the postal service will shut it down entirely.

"I think they will but they're going to take the heart right out of the town," he says. "It gives it a name. I mean, we got a ZIP code!"

As Floyd sees it, the presence of a post office is part of what makes a village a village.

Copyright 2020 Vermont Public Radio. To see more, visit Vermont Public Radio.

Steve has been with VPR since 1994, first serving as host of VPR’s public affairs program and then as a reporter, based in Central Vermont. Many VPR listeners recognize Steve for his special reports from Iran, providing a glimpse of this country that is usually hidden from the rest of the world. Prior to working with VPR, Steve served as program director for WNCS for 17 years, and also worked as news director for WCVR in Randolph. A graduate of Northern Arizona University, Steve also worked for stations in Phoenix and Tucson before moving to Vermont in 1972. Steve has been honored multiple times with national and regional Edward R. Murrow Awards for his VPR reporting, including a 2011 win for best documentary for his report, Afghanistan's Other War.
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